We are open! for the purposes of the animal’s welfare (and not for aesthetic purposes).

 

On arrival:

Remain in your car until we say you can enter.

(beep your horn so we know you have arrived)

 

Wear a mask, 

 

Sanitise your hands

(before/after entering and leaving the salon),

 

Only one customer at a time. 

 

Bring your dog(s) with their lead and collar on,

ready to attach to our hook.

 

 

 

 

 

 

 

 

 

 

In the reception area you will find a hook to put your dogs lead onto.

(Ensuring the collar is tight and they cannot slip it off).

 

You will then be asked to leave.

Leaving your dog attached to their lead on the hook.

 

Once you have gone, we will greet your dog and then take them to the bath.

Your dog will be bathed straight away and we will then sterilize your dogs lead and collar to remove any risk of covid-19.

 

You will be given a collection time before

leaving or we will give you a phone call or

send a text message with a time to

collect your dog.

 

 

On collection:

 

When collecting your dog please remain in your car until we say you can enter.

(beep your horn so we know you have arrived)

 

We take payment by card and cash only and next appointments can still be made at the salon or over the phone.

 

If your dog is Knotty or matted we will have to take the coat short. We groom humanely at Claires dog grooming and we abide by the Animal Welfare Act 2006.

 

If brushing will cause harm or discomfit to your dog, we will have to take the coat short and start again.